- When will my order ship once purchased?
All orders are shipped within 2-3 business days after the date of purchase, depending if the item was purchased during normal business hours. If it is a custom made design, the item will ship immediately after the designing process is complete.
Please contact firstname.lastname@example.org to inquire about rushing your custom design process.
*Please note: There will be an additional fee of $30.00 for rushed custom orders.
- What payment methods are accepted?
We accept all payment methods including: PayPal, Credit or Debit Cards (Visa, MasterCard, American Express, Discover), Shopify Pay, Apple and Google Pay, JCB, Diners Club and Venmo.
- How do I track my order?
Once payment is confirmed, a confirmation and tracking number will be sent to the email address associated with the order information.
- Do you offer International shipping?
Yes, we ship worldwide.
- What shipping methods do you use?
All orders are shipped via USPS. Sometimes UPS or FedEx, unless expedited or international then we ship via FedEx or DHL.
- Can you make me a custom design that’s not on the site?
Yes, we offer custom design options, to inquire about a custom design please visit our custom request section or email email@example.com with any further questions.
- I cannot place an order, what do I do?
If you are having problems trying to place an order, email a picture of the product you are interested in with your contact information to firstname.lastname@example.org.